Introduction
At RightFit Forney Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using our website at www.forneytreeservices.com or our services, you agree to the practices described in this policy.
Information We Collect
Information You Give Us
When you contact us for a quote or service, we collect information like your name, phone number, email address, property address, and details about the tree work you need. We only collect information that helps us provide you with quality service.
Information We Collect Automatically
When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, and how you interact with our site. This helps us improve our website and understand how people use it.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of our site.
How We Use Your Information
We use the information we collect to:
- Provide tree service quotes and schedule appointments
- Communicate with you about your service requests
- Send invoices and process payments
- Improve our website and services
- Send occasional updates about our services (only if you opt in)
- Comply with legal obligations
We will never sell your personal information to third parties. We only share your information when necessary to provide our services or when required by law.
How We Share Your Information
We may share your information with trusted third parties who help us run our business, such as:
- Service Providers: Companies that help us with payment processing, website hosting, or email communications.
- Insurance Companies: If necessary to process a claim related to our services.
- Legal Authorities: When required by law or to protect our rights and safety.
These third parties are required to keep your information confidential and use it only for the purposes we specify.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption, and access controls.
However, no method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
How Long We Keep Your Information
We keep your personal information only as long as necessary to provide our services and comply with legal requirements. For example, we may keep records of completed services for tax and warranty purposes.
If you request that we delete your information, we will do so unless we are required to keep it for legal or business reasons.
Your Rights and Choices
You have the right to:
- Access Your Information: Request a copy of the personal information we have about you.
- Correct Your Information: Ask us to update or correct any inaccurate information.
- Delete Your Information: Request that we delete your personal information (subject to legal obligations).
- Opt Out of Marketing: Unsubscribe from promotional emails by clicking the unsubscribe link in any email we send.
To exercise any of these rights, please contact us using the information at the end of this policy.
Third-Party Links
Our website may contain links to other websites, such as equipment manufacturers or industry organizations. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date.
We encourage you to review this policy periodically. Your continued use of our website or services after any changes means you accept the updated policy.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information (though we do not sell personal information).
To exercise your California privacy rights, please contact us using the information below.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
RightFit Forney Tree Services
205 E US Hwy 80 Ste 120
Forney, TX 75126
Phone: (214) 972-3154
Email: hello@forneytreeservices.com